Furniture delivery can significantly impact your overall shopping experience, making it essential to understand the ins and outs of this crucial stage. In this comprehensive guide, we will explore key considerations and offer valuable tips to ensure a smooth and satisfactory furniture buying experience in terms of delivery.

Before making a purchase, conduct thorough research on the delivery policies in order to experience a hassle-free shopping experience. 

Customer Support

Customer Care Service

When you buy a product that requires delivery and installation, it’s essential to have access to customer support if you encounter any problems or need assistance. Maintain open lines of communication with the retailer regarding your delivery. Inquire about tracking options or delivery updates to stay informed about the status of your order. Having accurate information will help you plan accordingly and avoid any surprises.

Personalized Consultation and Assistance

Another important feature of a comprehensive delivery guide is the availability of personalized service experts. These experts can help you with any queries related to the product, its installation, and any malfunctions. They can offer guidance professionally and courteously to ensure that you have a satisfactory experience.

White Glove Delivery and Installation 

White glove delivery and installation is a premium service that ensures your product gets delivered and installed without any hassle. This type of service involves trained professionals who handle the product with utmost care and install it according to your convenience. Everything right from the delivery to the complete setup, is taken care of by the professionals. 

Hassle-Free, No Mess Installation by Trained Professionals

Installation can be a messy and time-consuming process, which is why many companies offer hassle-free, no-mess installation services. This type of service involves trained professionals who are equipped with the tools and knowledge to install the product quickly and efficiently, without making any mess.

Apart from the delivery and installation services provided by the company, below are some features of a comprehensive delivery guide to help you understand the dos and don’ts during an anticipated delivery. 

  • First things first, clear a pathway to the location in your space where you would like the furniture to be placed. Remove any potential obstacles between the door and your piece’s final placement, such as plants, chairs, accent tables, or throw rugs. Remove any frames, artwork, or light fixtures from walls to avoid bumps or scratches. 
  • Keep children away from the area while the delivery or fitting is underway to avoid any possible injuries. Please confine pets to ensure they won’t be underfoot or escape
  • Clean the area where the furniture will be placed beforehand. It will get difficult to clean the area and the floor after the furniture has been installed, and it is not advisable to place the furniture on an uncleaned floor or against an uncleaned wall, as it will adversely affect the life of the furniture. 

In conclusion, be mindful of not just the product but the delivery services of the company as well. A good delivery and installation service will save you a lot of time and save you from any unpleasant experiences. Follow the instructions above and remember only the positive experiences related to your sofa sets, beds, dining sets and other furniture. 

At Durian Furniture, we understand the needs of our customers and hence provide the best delivery and installation services, so our customers do not go through any inconvenience.